Trois Crepes guarantees exceptional service from the moment you place your order. If you send a gift of our French treats, you can be assured that it will arrive in perfect condition and with the most delicate wrapping and packaging.

We will include personal messages upon your request.

Shipping Info

We take as much care as possible in shipping your Trois Crepes order. We offer shipping via UPS ground or Priority USPS (2 to 3 days). You can specify the delivery date that works best for you and please don't forget to indicate an address where you will be available to receive delivery during the day. As temperatures vary across the seasons and the country, we may choose to not ship an order over the weekend to ensure premium quality upon arrival. Trois Crepes wants to make sure your French treats arrive as delicious as possible!

Shipping Cost

Please allow 24 to 48 Hours to process your order. We do not sell to Alaska and Hawaii. For Special delivery please call the corporate office at 1.888.327.3737.

Returns

If for any reason your order was damaged upon arrival, please contact us within the following 2 business days for a prompt, courteous replacement. There will be no refunds. Trois Crepes cannot be held responsible for purchases sent back to us by UPS or USPS for either non-signature or for unsuccessful attempted deliveries.

All items purchased online from Trois Crepes are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Trois Crepes will not take responsibility for lost or stolen packages.

Backorders

Trois Crepes buys exclusively from French and European artisans and manufacturers. Therefore, quantities may not always keep up with demand. Trois Crepes does its best to keep stock on hand and deliver its fine treats in a timely manner.

Privacy

Trois Crepes respects the privacy of our clients. No personal data will be shared with other companies and whatever personal information you do provide to us will only be used to serve you better and keep you informed of our seasonal and special offers (No more than once a month).

If you do not wish to receive our newsletters and offers, please indicate so in your order.

Secure Shopping

Your credit information and personal data are treated with the highest standards of security and confidentiality. Your orders are processed through a Verisign® payment gateway.

If you have concerns about ordering Online, you can call us at 1.888.327.3737.

Sales Tax

For orders that are shipped within New York State, sales tax of 8.375% is charged. For orders shipped outside of New York State there is no sales tax.